[{"data":1,"prerenderedAt":833},["ShallowReactive",2],{"guide-free-offer-guarantee-rules-malaysia":3},{"id":4,"title":5,"answer":6,"authorId":7,"body":8,"category":742,"ctaVariant":743,"dataset":742,"description":744,"examples":745,"extension":746,"faqs":747,"heroImage":772,"intro":773,"meta":774,"navigation":775,"path":776,"publishedAt":777,"seo":778,"sources":779,"stats":799,"stem":831,"updatedAt":777,"__hash__":832},"blog\u002Fblog\u002Ffree-offer-guarantee-rules-malaysia.md","Free Offer and Guarantee Ad Rules (Malaysia)","Malaysian law does not ban conditions on a free offer. Section 14(3) of the Consumer Protection Act 1999 permits any reasonable condition, and section 14(4) then fixes how it must be shown: described clearly, placed conspicuously near the expression 'free', and printed at least half as large as the print used for the word 'free' itself. Section 14(2) separately forbids paying for the gift by charging more than the regular price for the goods bought alongside it, or by cutting their quantity or quality. A guarantee claim is governed by the Content Code 2022, paragraph 4.13, which requires the period to be stated in the advertisement and forbids any use of the word that could diminish a consumer's legal rights.","xanny-lee",{"type":9,"value":10,"toc":721},"minimark",[11,16,20,23,26,29,34,37,41,44,47,50,122,125,129,132,135,138,141,145,154,157,160,164,167,170,173,177,180,183,191,195,198,206,213,217,220,223,226,229,313,325,329,332,335,338,342,345,348,351,436,439,443,446,449,513,516,519,522,526,529,660,663,666,674,678,681,693,697,700,703,706,709,712,715,718],[12,13,15],"h2",{"id":14},"the-half-size-rule-that-decides-most-malaysian-free-offers","The half-size rule that decides most Malaysian free offers",[17,18,19],"p",{},"Nobody needs to argue about whether a free gift may carry a condition. Malaysian law settles that in one line. Section 14(3) of the Consumer Protection Act 1999 says a person who offers a gift, prize or other free item \"may impose any reasonable condition on the offer\". A minimum spend qualifies. So does a first-hundred-buyers cap, a bundle requirement, a members-only gate.",[17,21,22],{},"The exposure is in how the condition is printed, and there the Act turns unusually mechanical. Section 14(4) puts three duties on anyone who imposes one. The advertiser shall \"describe the condition clearly\". He shall \"ensure that the description of the condition is conspicuously placed near the expression 'free' or 'free offer', as the case may be\". And he shall \"ensure that the print of the description of the condition is at least half as large as the print used for the expression 'free' or 'free offer'\".",[17,24,25],{},"Hold that third limb against a real creative. A 96-point FREE across the top of a square image, with \"with min. spend RM150\" set at 14 points in the bottom corner, gives the condition about a seventh of the size of the word it qualifies. The Act asks for at least half. That is not a judgment call about prominence. It is measurable off the artboard.",[17,27,28],{},"Two honest limits on the rule. The Act says \"half as large\" and never says whether that is point size, cap height or set area, and no Malaysian ruling settling the point could be found, so the version that survives every reading is the safe one to build. And the duty attaches to the expression rather than to one English word: section 14(5) provides that \"free\" or \"free offer\" \"includes any expression of similar meaning\". Percuma is inside it. So is gratis, so is \"on us\", so is a headline set as BUY 1 FREE 1, and so is an asterisked Free* with nothing visible behind the asterisk.",[30,31,33],"h3",{"id":32},"why-these-figures-can-be-relied-on","Why these figures can be relied on",[17,35,36],{},"Sections 14 and 15 sit in Part II of the Act, which is what section 25 prices, so the amendment history matters before any of those numbers get repeated. The current reprint is the one published as at 1 November 2021. Its own list of amendments carries six amending Acts, the last being Act A1598, in force 1 October 2019, and its list of sections amended does not include sections 13, 14, 15, 18 or 25. Act A1598's gazette confirms it: four operative clauses, touching sections 98, 100, 101 and 117, all of them Tribunal provisions rather than advertising ones. Sections 14, 15 and 25 also read identically across the 2016 and 2021 reprints. Nothing in Part II has moved since enactment, and the Attorney General's Chambers register of amending Acts still listed Act A1598 of 2019 as the only Consumer Protection amendment when this page was checked on 9 September 2026.",[12,38,40],{"id":39},"when-an-offer-may-be-described-as-free","When an offer may be described as free",[17,42,43],{},"Beside the statute sits a second instrument, and unlike the print code it reaches a Meta ad expressly. The Malaysian Communications and Multimedia Content Code 2022 (Third Edition) applies, at Part 3 paragraph 1.1, to \"Advertisements communicated over a networked medium and displayed on devices that can process Content electronically\", which \"includes television, radio, and Digital Media\". Paragraph 4.11 is headed \"Free Offers\", and 4.11(b) answers the reader's actual question.",[17,45,46],{},"An offer \"shall be described as free only if Consumers pay no more than the: i. Current public rates of postage. ii. Actual cost of freight or delivery. iii. Costs, including incidental expenses, or any travel involved if Consumers collect the offer. iv. Other ancillary fees which shall be clearly communicated.\"",[17,48,49],{},"Read limb (iv) carefully, because it is easy to miscount this as four permitted costs. Limbs (i) to (iii) are named cost types. Limb (iv) is residual, and it is drafted as a disclosure duty rather than a permission: it says the fees \"shall be clearly communicated\", which tells you what to do about an ancillary fee rather than blessing any fee you care to add. Three named costs plus a catch-all that only works if you spell the fee out.",[51,52,55],"data-table",{"caption":53,"title":54},"The cost types a Malaysian consumer may pay while an offer is still described as free, with the disclosure each one requires, read from the Content Code 2022 Third Edition.","Costs a consumer may bear under a Malaysian free offer, Content Code paragraph 4.11(b), 2022",[56,57,58,74],"table",{},[59,60,61],"thead",{},[62,63,64,68,71],"tr",{},[65,66,67],"th",{},"Cost the consumer may bear",[65,69,70],{},"How the Code frames it",[65,72,73],{},"What the creative has to do",[75,76,77,89,100,111],"tbody",{},[62,78,79,83,86],{},[80,81,82],"td",{},"Current public rates of postage",[80,84,85],{},"Named cost at 4.11(b)(i)",[80,87,88],{},"Say postage is payable and at what rate",[62,90,91,94,97],{},[80,92,93],{},"Actual cost of freight or delivery",[80,95,96],{},"Named cost at 4.11(b)(ii)",[80,98,99],{},"State the delivery charge, and do not mark it up",[62,101,102,105,108],{},[80,103,104],{},"Travel to collect the offer, including incidental expenses",[80,106,107],{},"Named cost at 4.11(b)(iii)",[80,109,110],{},"Say the customer collects and bears the travel",[62,112,113,116,119],{},[80,114,115],{},"Any other ancillary fee",[80,117,118],{},"Residual limb at 4.11(b)(iv), not a fourth named cost",[80,120,121],{},"Communicate the fee clearly, or stop calling it free",[17,123,124],{},"The print code's version is tighter. Clause 3.1 of the Malaysian Code of Advertising Practice says products \"should not be described as 'free' where there is any cost to the consumer, aside from, the actual cost of any delivery, freight or postage\", and where those costs are payable \"then this must be clearly stated in the advertisement\". No travel limb, no residual limb. Clause 3.4, the last rule under the same Use of the Word Free heading in the code's general principles, adds one carve-out worth remembering if you run sampling: a trial may be described as free although the consumer pays the cost of returning the goods, provided the advertisement makes that clear.",[12,126,128],{"id":127},"the-two-evasions-the-statute-names-and-the-two-more-the-print-code-adds","The two evasions the statute names, and the two more the print code adds",[17,130,131],{},"Section 14(2) is short and it is the provision that turns a promotional habit into an offence. No person shall, in offering any gift, prize or other free item with the purchase of any goods or services, \"charge more than the regular price for the goods or services to be purchased\", or \"reduce the quantity or quality of the goods or services to be purchased\". Section 14(5) fixes the benchmark: \"regular price\" means the price at which similar goods or services are regularly sold on the market. The test is not what you happened to charge last month, it is what the market ordinarily charges for the same thing.",[17,133,134],{},"Now put the print code beside it. Clause 3.2 requires an advertiser claiming that one product includes another \"free\" to be able to show \"that he will not be able immediately and directly to recover the cost of supplying the 'free' product whether in whole or in part\". Clause 3.3 then names the specific methods that count as recovery: \"the imposition of packing and handling charges; inflating the true cost of delivery, freight or postage; an increase in the usual price of the product with which the 'free' product is offered; a reduction in its quality, or quantity.\"",[17,136,137],{},"The last two items on that list are section 14(2)(a) and section 14(2)(b) in different words. A criminal statute passed in 1999 and a self-regulatory code published in 2021, drafted by unrelated bodies for different media, forbid the identical pair of moves. We can only say that about the editions we read: the code's first edition dates to 1977, but that text could not be retrieved, so how old the clause is remains unknown.",[17,139,140],{},"The asymmetry matters more. The code names two evasions the statute does not: packing and handling charges, and inflating the true cost of delivery. Those are the two that survive a screenshot audit, because the price of the paired product never moved. If the gift has quietly been funded by adding RM6 to shipping, the statute may not name it, but you have lost the ability to say the cost was never recovered.",[12,142,144],{"id":143},"where-the-print-code-actually-binds-and-where-it-does-not","Where the print code actually binds, and where it does not",[17,146,147,148,153],{},"Be precise about this, because plenty of Malaysian compliance advice treats the Malaysian Code of Advertising Practice as a third rulebook sitting over your Facebook ad. On its own words it is not. Its interpretation clause, 3.4(i) in Section I, reaches an advertisement only \"in the printed form\", so it governs the poster, the pack insert and the point-of-sale version of this same campaign rather than the paid social one, and its sanctions are commercial rather than monetary. How the two codes divide by medium, and what each body can actually do about a breach, is worked through in the ",[149,150,152],"a",{"href":151},"\u002Fblog\u002Fadvertising-to-children-rules-malaysia","Malaysian rules on advertising to children",".",[17,155,156],{},"That divide has a practical edge on a free offer specifically, because a gift-with-purchase rarely lives on one surface. The same headline that runs as a paid social creative goes on the shelf talker, the pack sticker, the mall standee and the flyer in the parcel, and those printed versions are exactly the ones the print code does reach. One offer, two rulebooks, and the condition line has to satisfy whichever of them is stricter on the surface it is printed on. That is the argument for building the condition once, at the size section 14(4)(c) fixes, and reusing that same lockup everywhere rather than keeping a looser version for the feed. It is also why this page keeps citing a code that does not bind the ad: on the word free, on the value of a gift and on the word guarantee, its drafting says things no instrument that does bind the creative bothers to say.",[17,158,159],{},"One sentence in the Content Code hands you back to the statute and is the cleanest bridge between the two halves of this page. Paragraph 1.2: \"Notwithstanding the requirements of this Code, Advertisers shall also be guided by relevant Acts, guidelines and\u002For regulations that may be enforced by other regulatory bodies in Malaysia where it is relevant to Advertisements.\"",[12,161,163],{"id":162},"the-liability-line-has-to-appear-in-every-piece-of-the-offer","The liability line has to appear in every piece of the offer",[17,165,166],{},"Paragraph 4.11(a) is one sentence and it does more work than its length suggests: \"In making a free offer conditional on the purchase of other items, Consumers' liability for any costs shall be made clear in all material featuring the offer.\"",[17,168,169],{},"\"All material featuring the offer\" is the operative phrase, and it is broader than the single image most teams check. A carousel where card one shouts FREE GIFT and card four carries the threshold has three cards that fail the sentence. A video carrying the condition only on the end card leaves bare the first five seconds, which is what most of the audience sees. A story frame cropped from the feed asset routinely loses the corner the condition sat in.",[17,171,172],{},"Section 14(4)(b) sharpens the same point from the statutory side, because it fixes the position rather than the medium: the description of the condition must be \"conspicuously placed near the expression 'free' or 'free offer'\". A condition sitting in the primary text under a \"See more\" fold, while FREE is burned into the artwork, is not near it in any sense a regulator would accept. The practical rule that satisfies both instruments is to compose the condition into the artwork at the size section 14(4)(c) requires, and to repeat it on every asset in the set rather than relying on one hero.",[12,174,176],{"id":175},"free-shipping-above-a-threshold-is-a-condition-not-a-free-offer","Free shipping above a threshold is a condition, not a free offer",[17,178,179],{},"Free shipping is the most common free claim in Malaysian feeds: 62,028 ads in the archive carry the phrase, more than any gift or guarantee wording tested.",[17,181,182],{},"The threshold is the whole legal question. An unqualified FREE SHIPPING NATIONWIDE reads as a promise to everyone, and behind most of them sits a basket floor. That floor is a condition on something the creative calls free, and \"FREE SHIPPING\" at 80 points with \"for orders above RM80\" at 10 points in the footer is the free-gift defect again, in a claim nobody thinks of as a free-gift claim. One honest gap before you build on that. Section 14 speaks of a gift, prize or other free item rather than a free service, no Malaysian authority settling whether a shipping subsidy is an item could be located, and the safe build is to treat it as one and to satisfy the section 14(4) rendering duties on the threshold.",[17,184,185,186,190],{},"One quirk cuts the other way. Postage and the actual cost of freight or delivery are the two costs paragraph 4.11(b) already lets a consumer bear without the word free becoming untrue, so the risk here is never that charging for delivery contradicts some other free claim in the creative. It is only that the threshold is a condition printed like a footnote. Where the threshold is set is a commercial decision about basket size rather than a legal one, and the ",[149,187,189],{"href":188},"\u002Fblog\u002Fincrease-average-order-value-facebook-ads","guide to raising average order value"," is where that argument belongs.",[12,192,194],{"id":193},"free-gift-worth-rm199-and-the-value-you-are-asserting","Free gift worth RM199, and the value you are asserting",[17,196,197],{},"The moment the creative attaches a number to the gift, a second claim is on the page. Julius Malaysia runs this angle in Malaysian feeds with hooks reading \"FREE gift worth RM19\" and \"FREE strap worth RM49\", the same structure the RM199 version uses at a bigger number. Across the archive, 8,589 Malaysian ads carry the phrase \"free gift worth\".",[17,199,200,201,205],{},"The value claim is where the print code earns its place, though not because nothing else touches it. Content Code paragraph 4.8 is the duty that binds the creative, and it requires all descriptions, claims and comparisons relating to matters of objectively ascertainable fact to be capable of substantiation, with that substantiation held ready for scrutiny without delay, which is the ground the ",[149,202,204],{"href":203},"\u002Fblog\u002Fad-claim-substantiation-rules-malaysia","Malaysian claim substantiation rules"," work through. What 4.8 does not say is how a cash value in particular must be supported, and the print code is the only Malaysian instrument located that does. Clause 2.3, under its Value of Goods rule, says advertisers \"should be ready to substantiate any claim made as to the value in cash terms of goods offered at a lower price or given free\", and clause 2.4 says that substantiation should be by reference to the actual prices of identical goods, or goods of a directly comparable kind and quality, \"which are generally available\". Clause 2.7 handles the awkward case where the gift is exclusive to you and no direct comparison exists: add \"a reasonable mark-up only\" to your own cost, bear in mind how widely goods are discounted, and make clear that the value claimed is your own assessment rather than the actual cost of similar goods.",[17,207,208,209,153],{},"Two constraints from the statute finish the section. The RM199 cannot be recovered through the paired purchase, because section 14(2)(a) forbids charging more than the regular price for the goods bought alongside the gift. And whatever condition attaches to the gift, RM150 minimum spend included, is governed by section 14(4) at the size the word FREE was set. How the price of the main product is itself displayed, including struck-through was-and-now pricing and whether the number has to be tax inclusive, is a different regime and is covered in the ",[149,210,212],{"href":211},"\u002Fblog\u002Fdiscount-price-claims-rules-malaysia","Malaysian discount and price claim rules",[12,214,216],{"id":215},"exaggerated-availability-and-the-example-the-code-writes-out-itself","Exaggerated availability, and the example the Code writes out itself",[17,218,219],{},"Paragraph 4.11(c) is the only place in the Code where the drafters felt the need to supply their own worked example, and it is worth quoting whole. Exaggerating the availability of the number of free products or services \"as part of the free offer to induce Consumers to purchase ancillary items shall not be permitted (for example, airlines offering 'one million tickets' free where there is no mechanism for the Consumer to know actual availability of free seats at the time a purchase is done, or when the product no longer is 'free').\"",[17,221,222],{},"Two tests sit in that parenthesis: whether the consumer has any mechanism for knowing real availability at the moment of purchase, and whether the item is still free at that moment. A \"first 500 free gifts\" line with no counter anywhere in the funnel fails the first. A gift that ran out on day three while the ads ran to day fourteen fails the second.",[17,224,225],{},"The statute reaches the same failure from the front, in a limb the Code never needed to write. Section 14(1) forbids offering any gift, prize or other free item \"with the intention of not providing it\" or \"with the intention of not providing it as offered\", which is the phantom gift and the downgraded gift in two limbs. Intention is hard to prove and that is why the Code's availability duties do the day-to-day work, but the subsection is worth knowing, because a gift advertised in a quantity nobody ever held is the fact pattern it was drafted for, and it sits in the same Part II that section 25 prices.",[17,227,228],{},"Paragraph 4.12 handles supply in its own right, starting before the campaign goes live: advertisements \"shall not be electronically disseminated unless the Advertiser has reasonable grounds for believing that the Advertiser can supply the demand likely to be created by his advertising\". Sub-paragraph (b) closes the reverse trick of running ads for an unavailable or non-existent product to gauge demand, and (c) requires immediate action to amend or withdraw further advertisements once it becomes clear a product is not available, in circumstances where the public are not likely to assume ready availability from the advertising. Sub-paragraph (d) forbids switch selling: marketing a product at specific prices where sales staff then \"refuse to show the advertised product, refuse to take orders for it or refuse to deliver the advertised product within a reasonable time or demonstrate a defective sample of it to promote a different product\". In a Malaysian direct-to-consumer context that is the WhatsApp conversation where the advertised RM49 set is always sold out and the RM189 bundle is always available.",[51,230,233],{"caption":231,"title":232},"The six supply and availability duties in Content Code 2022 Third Edition paragraph 4.12, with a note on which of them this guide covers and which are answered elsewhere.","Availability and supply duties for a Malaysian offer ad, Content Code paragraph 4.12, 2022",[56,234,235,248],{},[59,236,237],{},[62,238,239,242,245],{},[65,240,241],{},"Paragraph",[65,243,244],{},"The duty",[65,246,247],{},"Where it is answered",[75,249,250,261,271,281,291,302],{},[62,251,252,255,258],{},[80,253,254],{},"4.12(a)",[80,256,257],{},"Reasonable grounds for believing you can supply the demand the ads will create",[80,259,260],{},"This guide",[62,262,263,266,269],{},[80,264,265],{},"4.12(b)",[80,267,268],{},"No advertising unavailable or non-existent products to test demand",[80,270,260],{},[62,272,273,276,279],{},[80,274,275],{},"4.12(c)",[80,277,278],{},"Amend or withdraw promptly once it is clear the product is unavailable, on the Code's own qualification",[80,280,260],{},[62,282,283,286,289],{},[80,284,285],{},"4.12(d)",[80,287,288],{},"No switch selling",[80,290,260],{},[62,292,293,296,299],{},[80,294,295],{},"4.12(e)",[80,297,298],{},"No false closing-down claim, no false limited-time claim",[80,300,301],{},"The urgency and scarcity guide",[62,303,304,307,310],{},[80,305,306],{},"4.12(f)",[80,308,309],{},"No misleading consumers about market conditions or about finding it elsewhere",[80,311,312],{},"Out of scope here",[17,314,315,316,320,321,153],{},"Statute stands behind part of this, in the shape of section 13(1) on bait advertising, which is keyed to goods or services advertised at a specified price and so answers a narrower question than the free-offer one. That provision, its defence and its penalties are already written out in the ",[149,317,319],{"href":318},"\u002Fblog\u002Felectronics-gadget-facebook-ads-malaysia","electronics and gadget ads guide for Malaysia",". The false deadline half of 4.12(e), the timer that resets and the sale that ends every night, belongs to the ",[149,322,324],{"href":323},"\u002Fblog\u002Fad-copy-urgency-scarcity","ad copy urgency and scarcity guide",[12,326,328],{"id":327},"only-100-sets-left-and-what-act-599-section-15-requires-you-to-print","Only 100 sets left, and what Act 599 section 15 requires you to print",[17,330,331],{},"Scarcity has its own Malaysian provision, cited nowhere in the local marketing literature we could find. Read the number carefully, because this is the Consumer Protection Act section 15 and not the Trade Descriptions Act section of the same number that deems an advertised price to be all-in. Section 15(1) provides that no person shall, in supplying or offering to supply goods for sale to consumers, describe the goods as limited \"unless their edition, printing, minting, crafting or production is restricted to a pre-determined maximum quantity\", or to \"the actual quantity ordered or subscribed to within a specified and reasonably short period of time\".",[17,333,334],{},"Section 15(2) then prescribes what such a claim must state clearly: \"the maximum quantity of goods which are offered for sale\" and \"the specific time period or dates for which the goods are offered for sale\". Section 15(3) adds that those statements \"shall be conspicuously placed near the claim\". The shape mirrors section 14: the claim is permitted, the disclosure is compulsory, the position is fixed.",[17,336,337],{},"Two limits keep this honest. Section 15 opens with \"in supplying or offering to supply goods\", so it does not reach a course, a treatment or a subscription. And if your production run really is restricted to 300 units, the fix is to print 300 and the dates beside the claim rather than to drop the claim. In the archive, 9,508 Malaysian ads pair \"free gift\" with \"while stocks last\", a phrase that names neither a quantity nor a window.",[12,339,341],{"id":340},"the-word-guarantee-and-the-rights-it-cannot-take-away","The word guarantee, and the rights it cannot take away",[17,343,344],{},"Paragraph 4.13(a) of the Content Code opens with the sentence everything else in this section serves: \"The word 'guarantee' shall not be used in any way that could diminish Consumers' legal rights. Substantial limitations shall be spelt out in the Advertisement.\" Sub-paragraph (d) tells you what the word is understood to mean in Malaysia: it \"shall refer to the mandatory requirement that goods and services supplied must be guaranteed in respect of consumer satisfaction and quality\".",[17,346,347],{},"Those legal rights are not abstract. For goods, Part V of the Consumer Protection Act 1999 runs from section 30 to section 38: implied guarantees as to title, acceptable quality, fitness for a particular purpose, compliance with description, compliance with sample, price, and repairs and spare parts, before section 38 deals with a manufacturer's express guarantee. For services, Part VIII runs from section 53 to section 56 and covers reasonable care and skill, fitness for purpose, time of completion and price. A \"guarantee\" in ad copy that is narrower than any of those does not shrink them, and saying it does creates a separate offence: section 6(2) provides that every supplier and every manufacturer \"who purports to contract out of any provision of this Act commits an offence\". Purports is the word to notice, because the offence is in the attempt rather than in whether the clause would have worked.",[17,349,350],{},"Section 38(5)(e) then puts a money-back line on the creative inside the statute rather than beside it. An express guarantee includes \"the return of money or other consideration should the goods not meet any undertaking by the guarantor\", and the closing words of subsection (5) extend the definition to undertakings \"given or made in connection with the supply of the goods or in connection with the promotion by any means of the supply or use of the goods\". Promotion by any means includes a Meta ad, so the refund promise in the headline is an express guarantee that binds the manufacturer. Read that limit with the definition rather than without it. Section 3 defines a manufacturer to include any person who holds himself out to the public as one, any person who affixes his own brand or mark to the goods, and, where goods are made outside Malaysia by a maker with no ordinary place of business here, the person who imports or distributes them. That reaches most Malaysian own-brand ecommerce. It does not obviously reach a shop reselling another company's branded stock. That does not make a reseller's refund promise safe to break, because an unkept promise is misleading conduct in its own right, but section 38 is not the provision that catches it.",[51,352,355],{"caption":353,"title":354},"Maximum fines and prison terms for a Part II breach and for purporting to contract out of the Act, read from the reprint as at 1 November 2021 and unchanged by any amending Act.","Penalties under the Consumer Protection Act 1999 for free offer and guarantee breaches, Malaysia",[56,356,357,370],{},[59,358,359],{},[62,360,361,364,367],{},[65,362,363],{},"Breach, and who commits it",[65,365,366],{},"First offence",[65,368,369],{},"Second or subsequent offence",[75,371,372,383,394,405,416,427],{},[62,373,374,377,380],{},[80,375,376],{},"Part II, section 14 or 15, body corporate, s.25(1)(a)",[80,378,379],{},"Fine up to RM250,000",[80,381,382],{},"Fine up to RM500,000",[62,384,385,388,391],{},[80,386,387],{},"Part II, not a body corporate, s.25(1)(b)",[80,389,390],{},"Fine up to RM100,000 or 3 years, or both",[80,392,393],{},"Fine up to RM250,000 or 6 years, or both",[62,395,396,399,402],{},[80,397,398],{},"Part II offence continuing after conviction, s.25(2)",[80,400,401],{},"Up to RM1,000 for each day or part of a day",[80,403,404],{},"Same",[62,406,407,410,413],{},[80,408,409],{},"Purporting to contract out, individual, s.6(2) with s.145(1)",[80,411,412],{},"Fine up to RM50,000 or 3 years, or both",[80,414,415],{},"Fine up to RM100,000 or 5 years, or both",[62,417,418,421,424],{},[80,419,420],{},"Purporting to contract out, body corporate, s.6(2) with s.145(2)",[80,422,423],{},"Fine up to RM100,000",[80,425,426],{},"Fine up to RM200,000",[62,428,429,432,434],{},[80,430,431],{},"Any offence continuing after conviction, s.145(3)",[80,433,401],{},[80,435,404],{},[17,437,438],{},"Read the second row before assuming this is a big-company problem. Section 25(1)(b) catches anyone who is not a body corporate, which includes a sole proprietorship and a partnership, and it is the only limb of section 25 that carries a prison term. No reported Malaysian prosecution, published KPDN action or Content Forum adjudication on a free-offer or guarantee claim could be located, so treat all of this as available power rather than routine outcome.",[12,440,442],{"id":441},"what-a-guarantee-has-to-say-and-where-it-is-allowed-to-say-it","What a guarantee has to say, and where it is allowed to say it",[17,444,445],{},"Paragraph 4.13 does not put everything inside the advertisement, and reading it as though it does is the mistake most summaries make. The paragraph splits.",[17,447,448],{},"The period is unconditional. Paragraph 4.13(c): \"The period of any guarantee shall be clearly stated in the Advertisement.\" Substantial limitations are unconditional too, and the Code says so twice, in 4.13(a) and again in the closing sentence of 4.13(b). The full terms and the remedy are not. Paragraph 4.13(b) reads: \"The full terms of the guarantee as well as the remedial action open to the Consumer shall be clearly stated in the Advertisement or shall be made available for review by the Consumer before committing to purchase.\" That \"or\" is a real alternative, and it is what lets a linked terms page carry the fine detail rather than the creative.",[51,450,453],{"caption":451,"title":452},"The four elements of a guarantee claim split by whether the Content Code requires them inside the advertisement or merely available before purchase, with the equivalent print-code duty alongside.","Where each element of a Malaysian guarantee claim must appear, Content Code paragraph 4.13",[56,454,455,468],{},[59,456,457],{},[62,458,459,462,465],{},[65,460,461],{},"Element of the claim",[65,463,464],{},"Content Code 2022",[65,466,467],{},"Malaysian Code of Advertising Practice",[75,469,470,481,492,503],{},[62,471,472,475,478],{},[80,473,474],{},"The period of the guarantee",[80,476,477],{},"In the advertisement, 4.13(c)",[80,479,480],{},"Duration is part of the terms to be available in printed form, 14.2",[62,482,483,486,489],{},[80,484,485],{},"Substantial limitations",[80,487,488],{},"In the advertisement, 4.13(a) and 4.13(b)",[80,490,491],{},"Covered by the full-terms duty, 14.2",[62,493,494,497,500],{},[80,495,496],{},"The full terms",[80,498,499],{},"In the advertisement, or available for review before committing to purchase, 4.13(b)",[80,501,502],{},"Available in printed form to inspect and normally to retain before purchase, 14.2",[62,504,505,508,510],{},[80,506,507],{},"The remedial action open to the consumer",[80,509,499],{},[80,511,512],{},"Must be material and beyond what law or accepted trade practice already requires, unless the word is plainly colloquial, 14.3",[17,514,515],{},"The print code puts a condition on that last row that changes what the word is for. Clause 14.3 says \"guarantee\" and \"guaranteed\" should not be used merely to emphasise that a factual description is true (\"guaranteed pure orange juice\", \"guaranteed to contain 20% protein\"), nor merely for descriptive effect (\"guaranteed goodness\", \"guaranteed satisfaction\"). The word is validly used \"in cases where a material, remedial action is offered in addition to that already required by law or accepted trade practice, or where it is clearly used colloquially, not importing any obligation\", and the clause supplies its own example of that second limb, \"guaranteed to brighten the dullest room\". So there are two lawful uses and they pull in opposite directions. Where the word is meant as a promise, read alongside Part V it is a demanding bar: if all your guarantee promises is what sections 31 to 37 already give the buyer, it adds nothing. Where it is plainly a figure of speech, the clause lets it stand, though a refund percentage or a period printed next to it usually settles that it was meant as a promise after all.",[17,517,518],{},"Clause 14.4 handles the open-ended phrasing directly. \"Satisfaction guaranteed\", \"unconditionally guaranteed\" and similar phrases that are not specific as to terms, duration and limitation on availability \"may be used only where a full refund will be given, at the option of the purchaser, throughout the reasonably anticipated life of the product, against any defect or damage arising as a result of the fault of the manufacturer or retailer\". Clause 15.1 then addresses the trial-period refund most direct-to-consumer brands actually run: neither guarantee nor warranty nor any derived word should describe an undertaking whose substance \"is merely to refund the price of a product within a brief trial period to dissatisfied purchasers\", and where such an undertaking is given, the time within which claims must be made should be clearly stated and should allow for delivery and return time.",[17,520,521],{},"For a 30-day money-back line that means two things. The claim window has to account for shipping in both directions, so a clock that starts at checkout and expires while the parcel is still with the courier is the version to avoid, and under 4.13(c) the period has to be on the creative in the first place.",[12,523,525],{"id":524},"what-malaysian-free-offer-copy-actually-does-measured","What Malaysian free-offer copy actually does, measured",[17,527,528],{},"We ran the phrasing above against our own archive of Malaysian Meta ads to see how the market words these offers. The archive holds 1,143,962 Malaysian ads, of which 225,820 were flagged live at the snapshot.",[51,530,533],{"caption":531,"title":532},"Counts of Malaysian ads whose indexed text, written copy and creative alike, carries each phrase, taken from a first-party archive of Malaysian Meta ads on 9 September 2026, with the subset flagged live at that date.","Malaysian ads carrying free offer and guarantee language, AdPlay.ai archive, snapshot 9 September 2026",[56,534,535,548],{},[59,536,537],{},[62,538,539,542,545],{},[65,540,541],{},"Phrase on the asset",[65,543,544],{},"Ads carrying it",[65,546,547],{},"Flagged live",[75,549,550,561,572,583,594,605,616,627,638,649],{},[62,551,552,555,558],{},[80,553,554],{},"free shipping",[80,556,557],{},"62,028",[80,559,560],{},"10,964",[62,562,563,566,569],{},[80,564,565],{},"free gift",[80,567,568],{},"55,470",[80,570,571],{},"9,607",[62,573,574,577,580],{},[80,575,576],{},"warranty",[80,578,579],{},"48,781",[80,581,582],{},"10,343",[62,584,585,588,591],{},[80,586,587],{},"buy 1 free 1",[80,589,590],{},"47,864",[80,592,593],{},"10,852",[62,595,596,599,602],{},[80,597,598],{},"guarantee",[80,600,601],{},"44,593",[80,603,604],{},"9,715",[62,606,607,610,613],{},[80,608,609],{},"percuma",[80,611,612],{},"35,745",[80,614,615],{},"9,925",[62,617,618,621,624],{},[80,619,620],{},"money back guarantee",[80,622,623],{},"22,678",[80,625,626],{},"4,524",[62,628,629,632,635],{},[80,630,631],{},"free gift worth",[80,633,634],{},"8,589",[80,636,637],{},"1,269",[62,639,640,643,646],{},[80,641,642],{},"100% money back",[80,644,645],{},"7,120",[80,647,648],{},"1,521",[62,650,651,654,657],{},[80,652,653],{},"jaminan wang dikembalikan",[80,655,656],{},"485",[80,658,659],{},"181",[17,661,662],{},"One number is worth pausing on. Of the 55,470 ads carrying \"free gift\", 7,643 also carry the word \"terms\" and 4,431 carry \"min spend\". Be exact about what that measures. The index reads an ad's written copy and the text our optical character recognition lifts off the creative itself, so an asterisked condition burned into the artwork is inside these counts rather than invisible to them. What no text index can see is the thing section 14(4)(c) actually turns on, which is how large that condition was set against the word FREE standing beside it. So nothing here says how many of these ads comply. It says that roughly one in seven free-gift ads carries the word terms anywhere on the asset, in copy or in pixels, that fewer than one in twelve names a spend threshold in words, and that the remainder are worth opening one at a time.",[17,664,665],{},"The angles behind the counts are worth borrowing even where the execution needs work. Julius Malaysia states the gift's value in the hook. The Seyoul Malaysia - Store page runs \"Get Free Gift(s) with min. spend\", which names the condition without ever naming the number. Origin Mattress Malaysia runs the Malay limb of section 14(5) with \"PERCUMA Bantal\", a free pillow. Drypers Malaysia hooks on \"FREE*\" and resolves the asterisk at the foot of the artwork with \"Terms and Conditions apply\". That is section 14(4)(a) answered in form only, because a generic terms line is not a description of the condition and it is nowhere near half the size of the word it qualifies. AKEMI runs \"BUY 1 FREE 1*\" with \"limited time only\" and \"while stock lasts\" set beside the asterisk, and ZUS Coffee scopes its Buy 1 Free 1 to the Mango series and to first orders placed through its own app. Both name a condition, which is more than a bare headline does. Neither states a maximum quantity, so a while-stock-lasts line on either would not carry a limited claim through section 15(2), and on both the condition is set at a fraction of the size of the free expression rather than at half of it. On the guarantee side, Kuca furniture shop leads with \"5-Year Warranty\" and Xpanse.my with \"3 YEAR WARRANTY FREE REPLACEMENT\", each satisfying paragraph 4.13(c) in the headline itself. These are representative angles from real Malaysian brands, not a claim about which ads are running today.",[17,667,668,669,673],{},"One scope note before copying any of it. The highest-performing free-treatment offers in the Malaysian set come from aesthetic clinics, and the Act may not reach them the same way: section 2(2) says it does not apply \"to services provided by professionals who are regulated by any written law\" or \"to healthcare services provided or to be provided by healthcare professionals or healthcare facilities\". Whether a licensed aesthetic clinic sits inside those exclusions is unresolved and no Malaysian authority on it was found. If that is your category, the ",[149,670,672],{"href":671},"\u002Fblog\u002Fkkliu-meta-ad-approval-malaysia","KKLIU approval guide for Malaysia"," is the better starting point.",[12,675,677],{"id":676},"where-these-duties-land-across-a-mega-sale-flight","Where these duties land across a mega-sale flight",[17,679,680],{},"Sequencing matters more than any single rule, because most of these duties are discharged before the first impression rather than after the first complaint.",[17,682,683,684,688,689,153],{},"Set the gift stock number and the campaign budget in the same conversation, because paragraph 4.12(a) asks for reasonable grounds at dissemination and paragraph 4.12(c) asks for prompt amendment or withdrawal once it is clear the gift has run out. Fix the condition text before the artwork is built, not after, since section 14(4)(c) sizes it against the word FREE and retrofitting means redrawing the layout. Decide the guarantee period early enough that 4.13(c) can be met in the headline rather than in a caption. Keep the value substantiation for any \"worth RM199\" claim in the same folder as the creative, dated on the day the claim was made. Everything about the discount itself, from the notice threshold to the sale dates that must appear on the creative, belongs to the price-claim regime rather than to this one, and the campaign tactics for the peak dates sit in the ",[149,685,687],{"href":686},"\u002Fblog\u002Fmega-sale-ad-playbook","mega sale playbook"," and the ",[149,690,692],{"href":691},"\u002Fblog\u002F11-11-ad-ideas-malaysia","11.11 ad ideas for Malaysia",[12,694,696],{"id":695},"a-pre-flight-pass-for-a-free-offer-creative","A pre-flight pass for a free-offer creative",[17,698,699],{},"Run this on the file, in this order, before it reaches the ad account.",[17,701,702],{},"Find every expression of the free idea on the asset, in every language on it, because section 14(5) covers any expression of similar meaning: percuma, gratis, on us, buy 1 free 1, and the asterisk. For each one, check that the condition is described clearly, that it sits near the expression rather than in the caption or the footer, and that it is set at least half as large as the free expression itself. Measure it, do not eyeball it.",[17,704,705],{},"Confirm the condition text is on every asset in the set, not only the hero: each carousel card, the video's opening seconds, the story crop, the primary text and the landing page, because 4.11(a) says all material featuring the offer.",[17,707,708],{},"Check that nothing on the pricing side moved to fund the gift. The paired product should sit at its regular market price, at its usual quantity and quality, with no new packing, handling or inflated delivery charge behind it.",[17,710,711],{},"If the ad names a value for the gift, save the substantiation now: actual prices of identical or directly comparable goods that are generally available, or, where the gift is exclusive to you, your cost plus a reasonable mark-up with the ad saying the value is your own assessment.",[17,713,714],{},"If the ad describes anything as limited, print the maximum quantity and the specific dates next to the claim, and confirm the claim is about goods rather than a service.",[17,716,717],{},"If the ad uses the word guarantee or warranty, state the period on the creative, spell out any substantial limitation there too, and put the full terms and the remedy either on the creative or on a page the buyer can read before committing. Then check the promise is genuinely more than sections 31 to 37 already give them, and that nothing in your terms purports to cut those rights down.",[17,719,720],{},"Last, name the owner of the pause. Somebody has to be able to switch the ad set off the day the gift runs out, and paragraph 4.12(c) asks for immediate action once the position is clear, not at the next weekly review. Everything else on this list is decided at the artboard, in points, before a single ringgit is spent.",{"title":722,"searchDepth":723,"depth":723,"links":724},"",2,[725,729,730,731,732,733,734,735,736,737,738,739,740,741],{"id":14,"depth":723,"text":15,"children":726},[727],{"id":32,"depth":728,"text":33},3,{"id":39,"depth":723,"text":40},{"id":127,"depth":723,"text":128},{"id":143,"depth":723,"text":144},{"id":162,"depth":723,"text":163},{"id":175,"depth":723,"text":176},{"id":193,"depth":723,"text":194},{"id":215,"depth":723,"text":216},{"id":327,"depth":723,"text":328},{"id":340,"depth":723,"text":341},{"id":441,"depth":723,"text":442},{"id":524,"depth":723,"text":525},{"id":676,"depth":723,"text":677},{"id":695,"depth":723,"text":696},null,"local","What Malaysian law lets you call free, and what a guarantee claim has to state: Consumer Protection Act 1999 sections 14 and 15, Content Code 4.11 to 4.13.",[],"md",[748,751,754,757,760,763,766,769],{"question":749,"answer":750},"Can I say FREE gift if the customer has to spend RM150 first?","Yes. Section 14(3) of the Consumer Protection Act 1999 states that a person who offers a gift, prize or other free item may impose any reasonable condition on the offer, and a minimum spend is an ordinary example of one. What the Act then controls is the rendering. Section 14(4) requires you to describe the condition clearly, to place that description conspicuously near the expression 'free' or 'free offer', and to print it at least half as large as the print used for the word 'free' itself. So the structure is lawful and the usual creative is not: a large FREE with the spend threshold set in small type in a corner, or worse, only in the primary text below the fold, fails on both the placement limb and the size limb. Build the condition into the artwork at the required size before the file goes to the ad account.",{"question":752,"answer":753},"How large does the conditions line actually have to be?","At least half as large as the print used for the expression 'free' or 'free offer'. That is section 14(4)(c) and it is a measurement rather than a standard, which makes it one of the few Malaysian advertising rules you can check with a ruler on the artboard. The Act does not say whether 'as large' is measured on point size, cap height or area, and no Malaysian authority resolving that could be located, so the conservative reading is the one that survives every measure. Note also that the duty attaches to the expression, not the specific word: section 14(5) provides that 'free' or 'free offer' includes any expression of similar meaning, which pulls in percuma, gratis, on us, a headline set as buy 1 free 1, and an asterisked Free* with nothing visible behind the asterisk.",{"question":755,"answer":756},"Does free shipping above a threshold count as a free offer?","Treat it as one. A shipping subsidy conditional on a basket size is a free item offered on a condition, so section 14(3) permits it and section 14(4) governs how the threshold is shown. The Content Code adds a separate point that runs the other way and is worth knowing: paragraph 4.11(b) lets a consumer pay current public rates of postage, or the actual cost of freight or delivery, without the word free becoming untrue for the rest of the offer. In other words postage is the one cost the Code already carves out, so an unqualified FREE SHIPPING banner with an RM80 floor behind it is a condition problem, not a pricing problem. Put the floor next to the claim, at size.",{"question":758,"answer":759},"Can I raise the product price to cover the cost of the free gift?","No, and this is the clearest prohibition on the page. Section 14(2) provides that no person shall, in offering any gift, prize or other free item with the purchase of any goods or services, charge more than the regular price for the goods or services to be purchased, or reduce their quantity or quality. Section 14(5) defines regular price as the price at which similar goods or services are regularly sold on the market, so the test is not what you charged last week but what the market ordinarily charges. The Malaysian Code of Advertising Practice reaches the same conclusion at clause 3.3 and names two further routes the statute does not: recovering the cost through packing and handling charges, and inflating the true cost of delivery, freight or postage.",{"question":761,"answer":762},"Can I write 100% money-back guarantee in a Malaysian ad?","You can, and you should understand what it commits you to. Section 38(5)(e) of the Consumer Protection Act 1999 defines a manufacturer's express guarantee to include an undertaking to return money or other consideration should the goods not meet any undertaking by the guarantor, given or made in connection with the supply of the goods or in connection with the promotion by any means of the supply or use of the goods. Those last words are what pull an advertisement inside the section: a refund promise on the creative is not marketing garnish, it is an express guarantee that binds. The Content Code then requires the period to be stated in the advertisement, and the print code adds that phrases like 'satisfaction guaranteed' and 'unconditionally guaranteed', which are not specific as to terms, duration or limitation, may be used only where a full refund is given at the purchaser's option throughout the reasonably anticipated life of the product.",{"question":764,"answer":765},"Do the full guarantee terms have to sit inside the ad?","Not all of them, and this is the part most compliance summaries get wrong. Paragraph 4.13 of the Content Code splits the elements. The period of any guarantee shall be clearly stated in the advertisement, without qualification, at 4.13(c). Substantial limitations shall be spelt out in the advertisement, at 4.13(a) and again in the closing sentence of 4.13(b). But the full terms and the remedial action open to the consumer 'shall be clearly stated in the Advertisement or shall be made available for review by the Consumer before committing to purchase', which is a genuine alternative and lets a linked terms page carry the detail. The print code is stricter on a different axis: clause 14.2 of the Malaysian Code of Advertising Practice wants the full terms available in printed form for the consumer to inspect and, normally, to retain before purchase.",{"question":767,"answer":768},"What happens if the free gift runs out halfway through the flight?","Paragraph 4.12 of the Content Code is written for exactly that. Sub-paragraph (a) requires the advertiser to have reasonable grounds for believing it can supply the demand its advertising is likely to create, before the ads are disseminated at all. Sub-paragraph (c) then requires immediate action to have further advertisements promptly amended or withdrawn once it becomes clear the product is not available, in circumstances where the public are not likely to assume ready availability from the advertising. Practically, that means the gift stock number and the campaign budget need to be looked at together at set-up rather than after the first weekend, and someone needs the authority to pause the ad set the day the gift runs out. If the offer was framed as limited stock in the first place, section 15 of the Consumer Protection Act 1999 also required you to have stated the maximum quantity and the dates on the creative.",{"question":770,"answer":771},"My agency wrote the copy. Who is liable?","Both of you, on the face of the Act. Section 18 of the Consumer Protection Act 1999, which is a different provision from the Trade Descriptions Act section 18 on false or misleading statements, provides that where the conduct or representation is made or published in an advertisement, the advertisement is deemed to have been made by the person who directly or indirectly claims to supply the goods or services, the person on whose behalf the advertisement is made, or both, unless the contrary is proved. Section 26 goes further and deems an offence under Part II or III to have been committed by another person whose act or default caused it, and that person may be charged whether or not proceedings are taken against the advertiser. The Content Code allocates responsibility the same way at Part 3 paragraph 1.3, which places it primarily on advertisers and online marketplace operators while also binding influencers, agencies and other advertising service suppliers. There is one narrow escape in the Act and it is not drafted for you. Section 28 gives a defence of innocent publication to a person whose business is publishing or arranging the publication of advertisements, who received the ad in the ordinary course of business and had no reason to suspect an offence, which is written around the publisher rather than around the brand whose offer it is.","\u002Fimages\u002Fblog\u002Ffree-offer-guarantee-rules-malaysia-hero.webp","Three lines on one 11.11 creative: FREE gift worth RM199 with any purchase above RM150, free shipping nationwide, and a 100% money-back guarantee. Someone asks whether any of the three is a problem, and the file is due tomorrow. Malaysia answers all three, in a statute most marketers have never opened and a registered code that reaches a Meta ad expressly. Neither instrument bans what you want to do. Both are specific about how it has to be printed.",{},true,"\u002Fblog\u002Ffree-offer-guarantee-rules-malaysia","2026-09-23",{"title":5,"description":744},[780,784,788,792,795],{"label":781,"url":782,"year":783},"Consumer Protection Act 1999 (Act 599), reprint as at 1 November 2021, Laws of Malaysia (Attorney General's Chambers)","https:\u002F\u002Flom.agc.gov.my\u002Filims\u002Fupload\u002Fportal\u002Fakta\u002Foutputaktap\u002F1690994_BI\u002F011121_Act%20599_final.pdf","2021",{"label":785,"url":786,"year":787},"Consumer Protection (Amendment) Act 2019 [Act A1598], Laws of Malaysia (Attorney General's Chambers)","https:\u002F\u002Flom.agc.gov.my\u002Filims\u002Fupload\u002Fportal\u002Fakta\u002Foutputaktap\u002F17724_BI\u002FAct%20A1598.pdf","2019",{"label":789,"url":790,"year":791},"The Malaysian Communications and Multimedia Content Code 2022 (Third Edition), Communications and Multimedia Content Forum of Malaysia","https:\u002F\u002Fcontentforum.my\u002Fwp-content\u002Fuploads\u002F2024\u002F01\u002FContent-Code-2022.pdf","2022",{"label":793,"url":794,"year":783},"Malaysian Code of Advertising Practice, 6th Edition, Advertising Standards Malaysia Sdn. Bhd.","https:\u002F\u002Fasa.org.my\u002FManualBookR14_single.pdf",{"label":796,"url":797,"year":798},"MCMC, Social Regulation: Register Of Current Voluntary Industry Codes","https:\u002F\u002Fwww.mcmc.gov.my\u002Fen\u002Flegal\u002Fregisters\u002Fcma-registers","2026",[800,804,808,812,816,820,824,828],{"label":801,"value":802,"source":803},"Minimum print size for the conditions attached to a Malaysian free offer","Half the size of the word 'free'","Consumer Protection Act 1999 (Act 599), s.14(4)(c), reprint as at 1 November 2021, 2021",{"label":805,"value":806,"source":807},"What a 'limited' goods claim must state in the advertisement itself","Maximum quantity and the specific dates","Consumer Protection Act 1999 (Act 599), s.15(2) and s.15(3), 2021",{"label":809,"value":810,"source":811},"Fine for a body corporate breaching Part II of the Consumer Protection Act 1999","Up to RM250,000, RM500,000 on repeat","Consumer Protection Act 1999 (Act 599), s.25(1)(a), 2021",{"label":813,"value":814,"source":815},"Fine for a sole proprietor or partner breaching Part II","Up to RM100,000 or 3 years, or both","Consumer Protection Act 1999 (Act 599), s.25(1)(b), 2021",{"label":817,"value":818,"source":819},"Additional fine for each day a Part II offence continues after conviction","Up to RM1,000 per day","Consumer Protection Act 1999 (Act 599), s.25(2), 2021",{"label":821,"value":822,"source":823},"Costs a consumer may still pay while an offer is described as free","Postage, freight or delivery, collection travel","Content Code 2022 (Third Edition), Part 3 para 4.11(b), 2022",{"label":825,"value":826,"source":827},"Registration date of the current third edition of the Malaysian content code","30 May 2022","MCMC, Register of Current Voluntary Industry Codes, checked 9 September 2026, 2026",{"label":829,"value":568,"source":830},"Malaysian ads in the archive whose copy or creative carries the phrase 'free gift'","AdPlay.ai archive, 2026","blog\u002Ffree-offer-guarantee-rules-malaysia","L0M4TY_RMcZqr5565T2d8xk857x25CAIhsuKJIVZ_co",1790125320061]